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Why is my Canon printer not printing correctly?

Canon Printer Not Printing

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This article has covered the most common causes of Canon printer not printing issues. Along the way, we’ve covered more solutions with troubleshooting steps to fix these printer issues.

Troubleshooting steps for Canon printers not printing.

Follow the steps below to fix Canon printers not printing correctly and Canon printers not printing colors.

1. Set Canon as default printer

  • Open your computer’s Control Panel as shown below.
  • Here, click on the “Devices and Printers” option.
  • Make sure the Canon printer is set as the default printer from the list of all available printers.
  • If the Canon printer is not selected as the default printer, right click on the printer named “Canon Printer” and select “Set as Default”.
  • After setting the Canon printer as the default printer, make sure the Canon printer has a green check mark. green label

2. Disable Offline State - Canon printer not printing due to offline issue

Follow the steps below to change the printer settings from offline to online.

  • In Windows search, type Control Panel.
  • Then click the Control Panel in the displayed results.
  • Click here for Devices and Printers.
  • Find your Canon printer in the printer catalog and right-click it. Then select “See what’s printed”.
  • Make sure the Use Printer Offline option is not selected. If √ is checked, click to uncheck it.

3. Remove print jobs from the print queue

Canon printers may not print any colors if print jobs are stuck in the print queue. Delete the print queue by following these steps

  • Open “Control Panel” from Windows Search.
  • Type services.msc in the box and press Enter.
  • In the Services window, scroll down to Print Spooler, right-click and tap Stop.
  • After the Print Spooler service has stopped, open the Run box.
  • Then type spool in the box and press Enter.
  • From here, open the `Printers` folder.
  • Delete all files in this folder.
  • Close the spool folder after deleting this file.
  • Return to service windows. Then, right-click the print spooler program and select `Start`.
  • Try printing now to see if the printer works properly again.

4. Update the printer driver

See the Don’t print in black section for step-by-step instructions on how to update your printer driver. It is very important to keep your printer drivers up to date, as outdated drivers can prevent Canon printers from printing.

5. Disable Firewall Temporarily

To resolve this issue, disable your computer’s firewall and test printing again. To disable Windows Firewall:

  • Type “Windows Defender Firewall” in the search bar and click it.
  • Then click the Turn Windows Defender Firewall on or off option on the left side of the window.
  • Then disable Windows Defender Firewall on both public and private networks. Then tap OK to confirm the change.

6. Check the status of the print spooler

  • First, open the Control Panel from the Run field.
  • Type “services.msc” and press “Enter”.
  • Scroll down to the Printer Spooler option, right click and select the Properties section.
  • Then go to the General tab. From here, find the Stop option under Service Status, click it, and press OK. ・Change the “Startup type” of the print spooler to “Automatic” and press “OK”.
  • Then click the “Start” button and press “OK”.
  • Restart the printer and check the printing status.
  • We hope these steps helped you solve your Canon printer not printing issue.
  • Canon Printers Not Printing Black

How to Solve the Problem

There are several reasons why a printer may not print black. One of the most common reasons is that the ink can dry out if the printer is not used daily. Alternatively, cartridge or duplicate cartridge issues can cause printing problems. So, in the next section, I’ve explained how to fix these Canon printers not printing in black. Follow these steps to fix Canon printer not printing black color

1. Update outdated printer drivers

You can update older or outdated drivers by following this process:

  • Go to Windows search option and type Run to open dialog box
  • Type “devmgmt.msc” in the search box and press Enter on your keyboard.
  • When the Device Management window opens, go to the Printing or Print Queues category and expand it.
  • Then right-click on your Canon printer device and select Update Driver from the list.
  • Click “Search for automatically updated driver programs” to continue.
  • Follow the on-screen instructions to complete the installation. This will allow you to perform driver updates using the “Device Manager”.

2. Printhead Cleaning - Deep Cleaning

You can use the printer cleaning process to fix the color black not printing issue on this Canon printer by following the steps below.

  • First, turn on the printer.
  • Make sure you have at least 5 sheets of A4 paper in your printer drawer.
  • Then open the output tray and open the output tray layout. – After that, select the installation option to start the cleaning process.
  • If you see a device icon in the installation section, click it.
  • Once the Toolbox is open, go to the Maintenance menu and click OK to enable it.
  • When the maintenance menu opens, select “Deep cleaning” and click “OK”
  • Select Yes to confirm and press OK.
  • Finally, it will start cleaning the printer. Wait a few minutes for this process to complete.
  • Once this process is complete, restart the printer and verify that the issue of not printing black on Canon printers has been resolved.
  • Below are the main reasons for troubleshooting Canon printers that do not print color and black.
  • Print jobs are stuck in the print queue.
  • Paper jams affect the printer’s ability to print.
  • The printer cannot print if there is a problem with the driver or wireless connection.
  • The power supply of the printer fluctuates.
  • Your mobile printing app is not synced with your Canon printer.
  • The printer’s firmware and firewall are not installed correctly.
  • Canon printer drivers are updated irregularly.
  •  The size of the paper loaded in the printer does not match the size of the printer.
  •  Canon printers cannot securely connect to your network’s WiFi.
  • All shared networks cannot see your printer in the specified range.
  • If there are too many printers on the same network, you may not be able to print due to network congestion.
  • Canon printers are not compatible with older software.
  • The passphrase for the network key is incorrect.
  • The password set is incorrect.
  • Cartridge vents are inherently flawed.
  • Canon printer printheads collect dust easily and require maintenance and cleaning.